Emergency Air Conditioning Services in Las Vegas
When customers do not have air conditioning to cool them down, or their existing air conditioners fail to improve comfort levels, they should get in contact with Air Conditioning Now AC Repair. Our customer support team is available 24/7, and they will stay on the phone with you until your situation is rectified. Solving your problems actually matters to us.
Air conditioning services tend to be heavily demanded during the summertime in the city of Las Vegas. How can our company accommodate those demands?
- AC companies do not expand their sizes in order to accommodate volume increases. Doing so would entail employing support personnel and AC technicians just for one season. New employees would be constantly coming in and out. Training would, therefore, be lackluster.
- Existing staff do not work twice the amount of hours they usually do to accommodate volume increases, either. If they did, the company would be hemorrhaging money covering overtime costs. Our staff would be exhausted, to boot. A lot of corners would need to be cut to accommodate them.
- Some companies simply force customers to wait things out. It if a choice has to be made between a couple of customers – one being a warranty visit that they won’t generate a profit from, the other a brand-new customer who will bring in new revenue, they would be inclined to choose the latter. That is one of this industry’s biggest problems – companies already have what they want from a customer. Making existing customers wait is something that won’t hurt the business. Warranty services generally don’t come with the priorities that customers expect.
Air Conditioning Now AC Repair has a much better solution!
Our answer involves diversification. We conduct business in several areas in this industry, and subsequently, maintain a large service technician team all year long. Our construction division doesn’t have the same urgency sense that emergency repair does. We have loose commitments, if anything, and extensive timelines for project completion. Rather than cutting corners to make a profit, our jobs are manned by cross-trained technicians – all of which are appropriately qualified. When the busy season starts, technicians are diverted to accommodate the demand increases. As such, customers are exclusively attended to when required.
Having somebody who knows what they’re talking about when answering questions is of utmost importance. In this industry, customers’ needs are all over the map. Air Conditioning Now AC Repair’s customer support team undergoes comprehensive training in-house to accomplish qualification status. You can speak to one of our representatives, 24/7. We will be happy to answer any questions you have.
The service dispatchers in our company are highly skilled. They act as a go-between for the technician and the client. Resolving concerns that customers have isn’t possible without coordinating the skills of trained dispatchers. We allocate several hours of extensive training to dispatchers in particular.
Our company has developed relationships with an array of completely satisfied customers. The digital database we use is comprehensive and updated. Because it’s industry-specific, we can study a customer’s property and equipment in order to resolve their issues efficiently. We are expected to know all about certain equipment upon visiting a house, and we never let anybody down.
- MEET OUR TEAM
- CERTIFICATION IN-HOUSE
- INDUSTRY TRAINING
- TECHNICIAN MESSAGE
- CUSTOMER SERVICE
- SERVICE TEAM